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FAQ

Solar Controllers

Q:If I'm interested in your solar charge controller when I can receive your quotation and  detail information after send the enquiry?
A:All your enquiry will be replied in 24hours. 

Q:Your solar charge controller seems perfect but what's the difference between you and  other suppliers?Because I find some cheaper price from others!
A: Our solar charge controller is special for Solar system all the parts in the glands are  high quality customized.

Q:Can I get a sample before the order because I really don't how is your solar charge  controller quality?
A:Of course!We also think sample order is the best way to build the trust.And in our  company we offer free sample service!Please send the enquiry 
to us and get the free  sample!

Q:How's the delivery?Because I really need them is urgently?
A:For sample order 7~10days will be no problem.And for regular order we promise in 15days.

Q:How's the warranty  period for your solar charge controller?
A:We offer one year warranty for our customer.


Solar Lamps

Q2:How to use?

A2:The product is off before delivery in order to avoid discharging during transportation. You can activate it by using the pin or related button or tearing

off the film. This is depend on different item, the activate way may differ.Please charge the lamp under sunlight for 2 days after purchase ,this is to

prevent battery goes low for daily regular lighting ,after full charge ,it will work normally !and clean solar panel surface with a soft cloth periodically.


Q3:What should be done at first before install?

A3:1, Once you recieved it, pls check the complete pacel, and test light's basic function---lighting, to confirm it can work perfectly.

    2, Considering the security, We didn't charge the battery full before shiping the all in one/integrated solar street light to you, so pls charge the light

at daytime for 3 days without lighting /discharging at night.

    3, please remove the plastic wrap on the light source, and then install.


Q4:How to install?

A4:Fix the lamp onto the pole, adjust the solar panel to face the South sky in a right angle, and make sure no shelter on the surface of solar panel.


Q5:Can the lamps turn on /off automatically ?

A5:Sure,when at night,it light up automatically;when during the day,it will turn off automatically.


Q6:What to do with the rainy day or Cloudy day?

A6:The outdoor solar light is waterproof. You don’t need to worry about it. After fully charged, the capacity of battery Can keep the LED working in

several rainy/ cloudy days.


Q7:If you found the light brightness is down or total off, how to handle?

A7:It prove the power of solar light battery is not enough to support normal lighting, so you need have 2-3 goods sunlight charged, especially in Winter

season, the sunlight intensity is much below the standard sunlight (1000kw/m2),,It may need more longer time to charge.or you can charge the battery

with othe power supply.


Q8:What is the Warranty for the integrated solar street lights?

A8:For the integrated solar street lights, we have 2 years warranty. If any quality problems on our side occurred in this period, we will take on the

shipping cost and replacement. And after-sales services will be offered during the life-span of our products.